Knot and Soul
Is It True
OUR HIGHEST QUALITY ARTIST-GRADE PAPER AND PIGMENT BASED INKS
All Knot & Soul Art Prints are printed using state of the art techniques that are designed to make then last a lifetime and remain as vibrant as the day you receive them. Is It True ships flat, ready to frame and hang.
- Backed by our famous 119% Guarantee
- Trimmed with a 1" border for framing
- Printed on 100lb. artist-grade card stock
- Printed with acid-free pigment based inks
- Every order printed custom just for you
PRO TIP: Keep a collection of extra prints on hand to refresh your space for any season or occasion.
Is this site legit?
We get this all the time, we assume it is because our prints don't cost $100; but, we assure you we are super legit. We also hear that it is because we have so many 5 star reviews but they are all real and verified, swear! In fact, we also have one verified 4 star review which kinda hurt but at least our average is still like 4.97.
How long does it take to ship my prints?
We strive to ship out all orders within 72 hours. From there, depending on the carrier (USPS or UPS) it can take up to 5 more days depending on where you live in the USA. All of our orders ship from our fulfillment team in Cali.
Do you have a return policy?
Yes, and it is second to none. If for any reason you don't love your prints we will make it right in one of two ways. Either a complete refund including shipping costs or we will reprint your order and reship it. Usually when that happens we even throw in some extras. That said, please don't take advantage of our policy. We have razor thin margins because we pass all of the savings on to our customers!
What type of paper do you use?
We have incredibly thick 100 lb. eggshell coated card stock.
What type of printer do you use?
A good one, a really really good one. Literally like a million dollar printer, literally.
Do you sell frames?
We sure do, all print sizes have both black and white frame options! They come pre packaged and brand new to your space. Our frames are made of a composite wood with a durable clean eco friendly plastic and they look great on the wall.
Will I get a tracking link and order confirmation?
Absolutely. We're with you every step of the way. You can expect notifications from us via Email or SMS when your order is received, printed, shipped, out for delivery, and delivered! Our order confirmation email will contain a link to your shipment so you can follow it along its entire journey to your incredible space.
I want to give a shout out to the Knot & Soul team for making my holiday gift-giving a success. I had ordered some prints to give as gifts for the holidays, but they got stuck somewhere in transit (obviously not K&S's fault). When I wrote to K&S (on a weekend, no less), I got back a response in just a few hours, they graciously offered to reprint for me and send it 2nd day ground to my holiday destination at no charge. And surely enough, my (re)prints arrived at the destination even before I did! K&S went above and beyond to make sure I received my prints on time. And gave me a $10 GC for the slight anxiety that I went through :-) Thank you K&S! It is admirable how hard you are working to build your small business, you will surely retain a lot of loyal customers as well as attract new ones.
These are very beautiful quality prints. I'd highly recommend the frames also- they are cheap but look great on a wall with a nice print inside. I can't believe how affordable everything is. The high cost of art has kept me from having it in my home, but no more!
My prints came in crushed the first time. I sent a small email explaining what had happened and they sent me new prints within a matter of hours! this time the prints came in perfectly.
I’m so impressed by this store and these prints! I ordered from Society 6 and my prints were thin, warped, and far more expensive. My prints from knot and soul were carefully packaged, and customer service gave me two extra prints of my choosing free!! Unbelievable!! The frame is also lovely and looks classy!